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Proficient Electric installed my Generac generator in 2006. The service is excellent and we've gotten a lot of use out of the generator-- especially recently. In the early hours of Hurricane Irene in 2011 we lost power and I probably only had a few hours before my basement was going to start flooding. Unfortunately my generator unit had a short of some kind and would not start automatically or even manually. Panicked, I called Proficient and within 15 minutes and during a driving and dangerous rainstorm, they showed up and got the generator working again. I RARELY see that kind of service for ANYTHING and it is worth its weight in GOLD! Odfjord from Darien